Cookie Policy
This Cookie Policy explains how Calliope Labs Inc, operating under the product name “Calliope AI” (“Calliope AI,” “we,” “us,” or “our”), uses cookies and similar tracking technologies when you visit our websites at calliope.ai and related domains, or use our services (collectively, the “Services”).
This policy should be read together with our Privacy Policy , which provides more information about how we collect and use your data.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Storage Technologies
| Technology | Description |
|---|---|
| Cookies | Small text files stored in your browser |
| Local Storage | Browser storage that persists until cleared |
| Session Storage | Browser storage that clears when you close your browser |
| Web Beacons | Small images that track page views and email opens |
| Pixels | Code snippets that track user behavior |
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Services to function and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
session_id |
Maintains your login session | Session |
csrf_token |
Protects against cross-site request forgery | Session |
auth_token |
Authentication state | 7 days |
cookie_consent |
Remembers your cookie preferences | 1 year |
Legal Basis: Necessary for the performance of our contract with you.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie | Purpose | Duration |
|---|---|---|
theme_preference |
Remembers your dark/light mode preference | 1 year |
language |
Remembers your language preference | 1 year |
workspace_settings |
Stores your workspace preferences | 30 days |
recently_viewed |
Tracks recently viewed items | 30 days |
Legal Basis: Legitimate interests in providing a personalized experience.
2.3 Analytics Cookies
These cookies help us understand how visitors use our Services.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes users | 2 years |
_gid |
Google Analytics | Distinguishes users | 24 hours |
_gat |
Google Analytics | Throttles request rate | 1 minute |
mp_* |
Mixpanel | Product analytics | 1 year |
Legal Basis: Legitimate interests in understanding usage patterns (or consent where required).
2.4 Marketing Cookies
We may use marketing cookies to deliver relevant advertisements. Currently, we use minimal marketing cookies.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_gcl_au |
Google Ads | Conversion tracking | 90 days |
Legal Basis: Consent.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Below are the third parties that may set cookies:
Authentication Providers
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Auth0 | Authentication services | Auth0 Privacy |
| Google Sign-In | Google Privacy | |
| GitHub | GitHub Sign-In | GitHub Privacy |
Analytics Providers
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics | Google Privacy |
| Mixpanel | Product analytics | Mixpanel Privacy |
Security & Performance
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare | Security, performance | Cloudflare Privacy |
4. Your Cookie Choices
4.1 Cookie Consent
When you first visit our website, we display a cookie consent banner allowing you to:
- Accept All: Accept all cookies
- Reject Non-Essential: Only use essential cookies
- Manage Preferences: Customize your cookie settings
4.2 Browser Settings
You can control cookies through your browser settings:
| Browser | Instructions |
|---|---|
| Chrome | Settings > Privacy and security > Cookies |
| Firefox | Settings > Privacy & Security > Cookies |
| Safari | Preferences > Privacy > Cookies |
| Edge | Settings > Privacy, search, and services > Cookies |
4.3 Opt-Out Links
You can opt out of specific third-party tracking:
| Service | Opt-Out Link |
|---|---|
| Google Analytics | Google Analytics Opt-out |
| Google Ads | Google Ad Settings |
4.4 Do Not Track
We currently do not respond to “Do Not Track” browser signals, as there is no consistent industry standard for compliance.
5. Consequences of Disabling Cookies
If you disable cookies:
| Cookie Type | Consequence |
|---|---|
| Essential | You may not be able to use the Services |
| Functional | Features like theme preferences will not persist |
| Analytics | We cannot improve the Services based on usage data |
| Marketing | Advertisements may be less relevant |
6. Cookie Retention
Cookies are retained for different periods depending on their purpose:
| Type | Retention |
|---|---|
| Session cookies | Deleted when you close your browser |
| Persistent cookies | Retained until expiration date or manual deletion |
| Essential cookies | Minimum necessary duration |
| Analytics cookies | Typically 1-2 years |
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices.
When we make changes:
- We will update the “Last Updated” date
- For material changes, we will provide notice on our website
- We may ask for renewed consent if required
8. Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@calliope.ai
Mailing Address: Calliope Labs Inc 80 SW 8th St, Ste 2000 Miami, FL 33130
© 2026 Calliope Labs Inc. All rights reserved.
This Cookie Policy was last updated on May 23, 2026.
